An artificial intelligence (AI) lawyer chat-bot has successfully helped to void more than 160,000 parking tickets across London and New York in just under two years, and has done it all for free. According to The Guardian, the robot lawyer was created by a 19 year old Stanford University student and self-taught coder, who claims that his project is the “world’s first robot lawyer.”
Joshua Browder, who was born in London, says that his DoNotPay chat-bot assists its users in an easy and friendly manner. The project certainly appears to be working, as it has already taken on over a quarter of a million parking ticket legal cases, and has been successful in 64% of them. This totals to more than $4 million in fines that no longer have to be paid.
The AI works by asking a few initial questions, which are designed to see if an appeal is actually possible, the chat-bot then carefully guides its customers through the ins and outs of the appeals process. Importantly, the service is entirely free, which means that many people who would usually be reluctant to find a lawyer, due to fear of spending money on a case that may not go their way, have a new risk-free option available to them.
AI’s are often in the news for performing unbelievably complex tasks incredibly fast, however, appealing for a parking ticket is a relatively simple procedure, and a relatively simple AI such as this particular one is clearly able to do the job remarkably effectively.
Joshua’s motivation seems entirely selfless, as he has designed his AI to only consider cases from people who have unfortunately been pounced on by authorities for making a mistake, instead of sympathising with people who are clearly at fault. Joshua has stated that he intends to develop a DoNotPay chat-bot lawyer for Seattle next, and this is only the start for this project.
The plan for this AI is not to just stick to parking tickets, as he is expanding his virtual lawyer’s capabilities in order to help travellers who are seeking compensation for flight delays, patients regarding their legal rights relating to HIV diagnosis and even refugees applying for asylum.